Defining the Tangible Deliverables That Drive Change

With your D&I Outcomes clearly articulated, the next step is to determine the Outputs—the concrete deliverables and services your organisation will produce to bring those outcomes to life.

According to the Kellogg Logic Model, outputs are the direct, tangible products of your activities. In the context of D&I, they represent what your organisation will deliver—such as workshops, toolkits, new policies, leadership training sessions, or awareness campaigns—that serve as essential building blocks for the changes you seek.

Outputs are not about change in themselves, but about the volume and quality of work completed. They are the measurable evidence that your strategy is moving forward in a structured and purposeful way. For example, if one of your outcomes is to increase inclusive leadership capabilities, an output might be “deliver four inclusive leadership workshops across business units.”

In this section, we’ll walk you through a step-by-step process to define effective outputs that are aligned with your desired outcomes. You’ll find guidance on scoping your activities, setting realistic output targets, and avoiding common pitfalls like conflating outputs with outcomes.

We also include practical examples and tips to ensure your outputs are both meaningful and achievable within your organisational context.

Let’s turn ideas into action—starting with what you’ll deliver.

Resources

Key Slides:

Activity:

Taking each outcome you created in the previous lesson, create a number of Outputs that will deliver on the outcome. We’ve also included examples as inspiration to get you started